Privacy Policy
Last Updated: January 25, 2026
1. Introduction
iivy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered construction intelligence platform and related services (collectively, the "Service"). Please read this privacy policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or request a demo
- Use our Service to process construction documents
- Contact us for support or inquiries
- Subscribe to our newsletter or marketing communications
This information may include your name, email address, phone number, company name, job title, and billing information.
2.2 Construction Project Data
When you use our Service, you may upload or connect various construction-related documents, including but not limited to project emails, PDF drawings, specifications, change orders, invoices, RFIs, and other project documentation. We process this data solely to provide you with our AI-powered construction intelligence services.
2.3 Automatically Collected Information
When you access our Service, we may automatically collect certain information, including your IP address, browser type, operating system, device information, usage patterns, and interaction data with our platform.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Service
- To process and analyze your construction documents using our AI technology
- To respond to your inquiries and provide customer support
- To send you technical notices, updates, and administrative messages
- To communicate with you about products, services, and events
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms
4. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information and construction project data. These measures include encryption in transit and at rest, access controls, regular security assessments, and secure data centers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information and project data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You may request deletion of your data at any time by contacting us at [email protected].
6. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our Service, subject to confidentiality obligations
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for any other purpose
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to correct inaccurate or incomplete information
- The right to delete your personal information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time
To exercise these rights, please contact us at [email protected].
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at [email protected].
10. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
iivy